Try out the service
What's new ?
How can I find out which number to use ?
To find out which number to use, you have got two solutions:
- Use the side menu («Choose the country»)
- Go to the Rates section
Easy, isn't it ?
How can we offer such attractive rates ?
Our rates are the cheapest on the market because the whole service is automatic and we don' bill you directly.
Communications prices ?
You will pay either local rate, 12 cts/min, 15 cts/min, 22.5 cts/min or 34 cts/min (including the price of your international call) depending on the access number you dial.
For example :
Calling Mexico for 7 minutes will cost you 7x12cts = 84cts
The access number 0820 402 920 is charged to 0,09 EUR TTC/minute from a landline of the incumbent landlines to (France Télécom), other operators (freebox, livebox...) can charge the same number to 0,12 EUR TTC/minute.
I see «Local Rate» displayed on your site, what does that mean ?
It's the price per minute of a local call through the traditional phone operator. The rate is 1,4 cts/min at cheap rate (Saturday, Sunday, bank holidays and week days between 7:00 PM and 8:00 AM) and 2,8 cts/min at full rate (week days between 8:00 AM and 7:00 PM) through the 0811 700 990 number.
How will I be billed ?
Your calls will be billed directly on your phone operator's bill at either local rate, 12 cts/min, 15 cts/min, 22.5 cts/min or 34 cts/min (tax included) depending on the access number you dial. You won't receive a bill from us since you pay through your France Telecom bill (or other). All calls are billed by the second after the first minute.
Do I need to subscribe ?
This service works from any phone without ANY subscription NOR registration, WITHOUT pre payment OR pre selection.
Is there a peak time rate ?
Our rates are valid 24/7. With Telereduc, you can enjoy our extra cheap rates at any time.
Do I need to have a special phone or change my setup ?
All you need is a vocal frequency key phone, the kind that beeps when you dial a number. You don't need to change your setup or your provider.
Do I have to pay even if I get an engaged tone ?
Since we use 08x numbers, you are billed from the moment you connect to our servers. We recommend you agree on a time for making your call.
Can I make international calls from my mobile phone ?
Yes, you can. Never the less be careful, mobile phone operators charge extra when you call 08x numbers. Check with your operator on the increase that they apply.
Must I add the 08x rates to the rates of the foreign country ?
No, you pay for the 08x rate (tax included) and NOTHING else. To know which rate your call will be billed at, choose the country you want to call in the side menu. Once selected, the number to use and the price per minute of the call will display underneath.
Can I use Telereduc from foreign countries or from the French overseas departments and territories ?
As things stand at the moment, it is not possible to offer solutions that work from abroad or the French overseas departments and territories. Our service only operates from mainland France outwards.
Is Telereduc available through an alternative phone company (Télé2,...) or a Triple Play Box (Freebox,...)?
Yes. The best news is it makes no difference to the rate. You pay the same price whoever your provider is.
I use your 0892 700 990 but I'm systematically disconnected after 30 minutes. Why ?
Despite our best efforts, the traditional phone operator limits communications towards 0892 numbers to a maximum of 30 minutes.
Is it possible to use Telereduc from a phone box ?
For the moment Telereduc is not available from a phone box. The traditional phone operator refuses access to 08XX services from this kind of installation.
I don't understand, I'm calling a French mobile but my call doesn't get through.
Have you dialled the country code (33 for France) before the number you're trying to call? You will need to dial ++33 6 XX XX XX XX to get through to 06 XX XX XX XX.